Planet Numbers 10th Anniversary

Business phone numbers and international phone calls - providing customers with the most competitive terms and best value in the communications market place.

05 Mar 2010

Planet Numbers – Helping you book your summer holiday.

Posted in Money Saving Tips by Robin James

With the sunshine finally showing his face, people around the UK have something to smile about. Contrasting the cold and miserable weather we are normally blessed with, this week the sun has donned his hat and has scared away the clouds.

The taste of sunshine has got people needing more, with thousands of people booking their summer holidays to catch some more of the suns glorious rays. Let’s face it, the summers here aren’t often great and a get away is just what people need to relax.

As summer holidays can be the highlight of people’s year, it’s vital that they make sure they are staying in the right place. Why not call up the hotel and check they’re as reputable as they make out?

Using Planet Numbers, you can call your potential hotel for as little as 1p/minute and make sure that they can fulfill your holiday needs. Things are often lost in interpretation via email so ensure that both you and your accommodation know exactly what you need by talking to them directly.

Visit http://www.planet-numbers.co.uk/cheap_international_calls.jsp to make these cheap calls.

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01 Mar 2010

Planet Numbers helps to contact Haiti and Chile

Posted in Money Saving Tips by Robin James

The start of this year has been devastating for the world. We were shocked to find out about the recent earthquake in Haiti which killed nearly 230,000 people and the world united to try and help the poor Haiti civilians.

In the worst economical climate we’ve had for almost a century, it was touching to see the world chipping together trying to help rebuild these people’s lives.

This weekend, disaster struck again. The victims this time, Chile, with an earthquake of 8.8 on the Richter scale shattering the lives of millions. It’s time again to scrape together anything we can afford to give and help these people who have so much less than us.

If you have friends and relatives in Haiti or Chile, you can contact them from just 1.5p/minute.

To call a Chilean landline, dial 0844 303 7777 – Calls to this number are charged at 1.5p/minute.
To call a Haitian landline, dial 0871 990 7777 – Calls to this number are charged at 10p/minute.

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25 Feb 2010

Cherry Call Around The World

Posted in Money Saving Tips by Robin James

As you already know, Cherry Call are the leaders in providing cheap international calls abroad to any destination. Using access numbers and a tiny sprinkling of magic, we can instantly route your call to any destination in the world from just 1p/minute.

Recently, due to popular demand, we’ve rolled out this service for THREE other popular countries. The response we got from our customers was fantastic, with the usage of these numbers rocketing from the second we unveiled them.

To put the CHERRY on the top (see what I did there?) we’re planning to roll out even more services around the world. So before long, we will have rolled out a Cherry telecommunications spider web. You can call from the UK to France, who can call from France to Canada, who can call from Canada to USA, who can call from USA to China who ca……. You get the picture.

To get this ball rolling, check out the sites for our cheap international calls, pick up the phone and get dialing.

http://www.cherrycalls.com

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23 Feb 2010

Prank Calls – A bit of fun? Or Harassment?

Posted in Money Saving Tips by Robin James

We’ve all experienced prank calls before and a few of the honest ones amongst us may even admit that they have even performed a prank call once or twice in the past.

With the help of your service providers number withhold facility, it makes it hard to know who’s calling you. What this means is that unless the person owns up to the prank, you might never know who phoned you up.

Although a joke amongst friends might be funny, at what point does an innocent joke become something more serious? When does a prank call become a crime?

I once received a prank call from a friend (I didn’t know who it was at the time) who asked me “if my refrigerator was running.” Confused, I said yes, I believed it was running. The funny prankster then told me ‘to go catch it then.’

Although this might seem all in jest, had I not been a friend of this person I might have been upset with this prank call. It’s often very intimidating getting a call from someone you do not know, however funny it might seem after.

At the other end of the spectrum, there are some pranksters who may take this too far. Some might use the Withhold Facility to make offensive, harassing and threatening phone calls.

If you are at the other end of one of these harassing calls, it is vital to make notes of what the caller is saying. Don’t retaliate or rile the caller up, just stay calm.

It is possible to trace a withheld telephone number although most service providers will not do so without police authorisation. If this call is threatening or harassing then immediately call up your service provider and explain what has happened. They will take a note and tell you to call the police.

In future, if you have CDI display, try not to answer withheld calls if at all possible.

Making offensive and threatening phone calls is NOT funny, even if you do it as a joke. Think twice before making a prank call, it could end you up with the police.

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17 Feb 2010

Planet Numbers Exclusive: Meet the staff!

Posted in Money Saving Tips by Robin James

Here at Planet Numbers, we think all our customer have the right to know who runs their services. When you take out a service with us, we think it’s very important to know who you’re speaking to so here is a list of all our key members of staff and exactly what they can do for you.

Robin James – Managing Director
Robin started the business in 1999 and since then, has never looked back. Robin now owns the UKs leading provider in memorable and unique 0845 0844 0800 and 03 telephone numbers. After ten years, the business now needs highly dedicated staff to deal with the popularity of the company and the increasing amount of enquiries that follows.

John Kenward – Office Manager
John is the longest serving member of the Planet Numbers team and ensures the smooth running of the business. If things go wrong, John will be on hand to solve any issues. Taking a back seat from the sales side, John is able to focus on making sure that all your numbers are working as they should and constantly strives to ensure that the business is always improving for the staff and most importantly, the customers.

Chris Sims – Account Manager
Chris manages new and existing customers, making sure that their experience with Planet Numbers is the best it can possibly be. Chris will constantly be on hand to deal with any queries or issues a customer might have regarding their telephone numbers and services. With endless knowledge on all the possible services your telephone number can offer, you can rest assured that your service is in the best possible hands.

Jason Bassett – Account Manager
Jason is one of the newest members of the Planet Numbers teams but you certainly wouldn’t have guessed it. Jason instantly impressed with his great customer service skills and problem management. He manages over 300 Planet Numbers accounts with ease and with great product knowledge, if you have a query about your number or if you need something changing, Jason can action it in a flash.

Alex Deutsch – Manager of Cheap International Calls
With Planet Numbers constantly expanding, Alex was employed to manage any queries or issues regarding our cheap international telephone service. There’s not much Alex doesn’t know about cheap international calls so if a customer has any queries regarding the service, Alex will be able to solve it. As the writer and maintainer of the Planet Numbers Blog, Alex makes sure everyone knows all the breaking telecommunications news as it happens. He also makes a great cup of tea.

Accounts Department

Dawn Sutcliffe
Dawn is always on hand to answer any billing queries you might have and makes sure that payment for numbers goes through seamlessly. Dawn is responsible for making sure that all customer’s payments are up-to-date and is a vital member of the Planet Numbers team.

Karen Venn
Karen is responsible for making sure that all the invoices and payments are recorded and sent out correctly. If there’s an issue with any kind of payment then Karen is the best person to talk to. Another of our longest serving members, Karen knows all there is to know about the billing aspects of the business.

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