Call Centre Solutions
Planet Numbers' hosted telephony services allows customers to set up a call centre without having to purchase expensive new hardware or master any confusing software
We provide call centre solutions that are network-based, helping to increase your staff's productivity and at the same time dramatically reducing not only set up costs, but ongoing costs too!
You can choose from a range of complementary services that enables you to manage all of your incoming calls in an efficient and professional way.
Our experienced team of advisors can help you to create the solutions package that can best manage your individual call handling needs - call us free on 08000 886 886 to discuss your requirements.
- No hardware installation or integration
- Online self-service management
- Call Recording
- Inbound Call Handling
- Time of day Routing
- Call Queuing
- Voicemail and Fax to Email
- Automatic Call Distribution - eg: route a percentage of calls to each operator