International Toll Free Numbers
Planet Numbers' International Toll Free (ITF) numbers enables your business to have a 'local presence' in over 100 countries around the world. For example, your company is based in London, but wishes to advertise for business in Europe. Planet Numbers supply a 1800 or 0800 toll free number that connects to your phone system in the UK. The customer in Europe gets a free call, and your company pays a few pence a minute to receive it.
How Toll Free Numbers work
When your customer phones your international toll-free number his call is automatically (and instantly) redirected to whichever phone number you have given us. You can change this "destination" number as often as you want, for free. So even if you move office or you simply want the calls redirected to another phone for a short period, your international freephone number stays the same.
No extra lines or equipment to buy
Rest assured that when you buy a Planet Numbers international Toll Free number, there is absolutely no requirement for extra phone lines or any equipment whatsoever. We simply divert the incoming calls to an existing number of your choice. Your phone will continue to receive calls on its original number as usual as well as the incoming Toll Free calls, and can be used to make outgoing phone calls as normal. Any calls you are unable to receive will go automatically to voicemail.
Record your incoming calls
Use our call recording service to train and monitor staff, and to have the evidence of who said what to whom, and when!
Call Queuing
Queue callers you cannot immediately answer; bespoke 'comfort' or sales messages can be played, together with the callers place (number) in the queue.
Time of day routing
Route calls to multiple destinations, depending on the time of day, or day of week.
Countries and call charges
Please see the table below for the list of countries we can provide international freephone numbers from, together with the cost per minute to receive calls. The highlighted countries have numbers available for immediate connection.
| E - Country |
Pence Per Minute |
| El Salvador |
32p |
| Ecuador |
90p |
| Estonia |
44p |
| G - Country |
Pence Per Minute |
| Germany |
12p |
| Grenada |
60p |
| Greece |
16p |
| Guatemala |
28p |
| Guyana |
62p |
| K - Country |
Pence Per Minute |
| Kazakhstan |
80p |
| Kyrgyzstan |
70p |
| Korea (South) |
26p |
| O - Country |
Pence Per Minute |
| P - Country |
Pence Per Minute |
| Pakistan |
£1.52p |
| Panama |
68p |
| Paraguay |
72p |
| Peru |
96p |
| Philippines |
64p |
| Poland |
14p |
| Portugal |
18p |
| Puerto Rico |
24p |
| Q - Country |
Pence Per Minute |
| V - Country |
Pence Per Minute |
| Venezuela |
80p |
| Vietnam |
80p |
| W - Country |
Pence Per Minute |
| X - Country |
Pence Per Minute |
| Y - Country |
Pence Per Minute |
| Z - Country |
Pence Per Minute |
Please Note:
Russia
Service is only available from Chita, Ekaterinburg, Khabarsovsk, Moscow, Novosibirsk, Orenburg, Rostov-na-Donu, Samara, Saratov, St Petersburg and Volgograd.
China
Service is only available from Beijing, Guangzhou and Shanghai.
Prices last updated: 24 Feb 2010
Make an enquiry
If would like to order an international toll-free number or require further information, please complete the following or call us on 08450 777 777.