Fax to Email - FAQs

What format are fax2email messages received?

All faxes will be delivered to you as a .pdf file, so if you haven't do so already, please download Adobe Reader.

Can I change the email address that my faxes are received?

Yes - simply login to your online account for instant control, or call customer services on 08450 777 777.

Are there any minimum usage levels?

No, none at all.

Can I receive multiple faxes simultaneously?

Yes - you can receive up to 30 simultaneous faxes at any time.

Can I have more than one fax to email number connected to the same email address?

Yes - you can have as many numbers as you require connected to just one email address - there are no limits!

How quickly can a number be connected?

We endeavor to connect numbers as quickly as possible. Numbers are normally connected within 24 hours, Monday to Friday.

Go back to the fax to email service information page.