June 2010

Written by Alex Deutsch The new iPhone 4 was released yesterday, met by hoards of excited Apple enthusiasts. Queues snaked around street corners, with people desperate to be the first to hold one. All of the features of the new phone look very impressive. The new high resolution Retina display, the HD recording video camera [...]

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Written By Alex Deutsch As you all already know, our economy is in a bit of a bad way. We’re deep in a recession which means it’s important to watch what we spend whenever possible. However, that doesn’t necessarily mean you have to miss out on doing things you love or sacrifice things you already [...]

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After months of anticipation, speculation and deliberation, Apple finally announced the iPhone 4 earlier this month. Was it worth the wait? As usual, Apple kept tight lipped about the creation of iPhone 4, as they have done with all the previous releases. This year, however, the surprise was somewhat ruined by leaked pictures of the [...]

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Nuisance calls can include unwanted sales and marketing calls (or faxes), abusive or threatening calls or silent calls. Silent calls can be very frightening, particularly for people who live alone. In the vast majority of cases, these silent calls are not made by pranksters, burglars or stalkers. In fact they’re the work of a machine, [...]

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Research commissioned by Ofcom into the needs of disabled people when using communications services showed that difficulty dealing with call centres was a common problem. The same issue is also regularly raised with us by disability organisations. Things disabled people tell us include the following: • Blind people have reported that call centre workers assume [...]

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